Refund Policy

Refund & Returns Policy — tacticaldeltashop.com

Last Updated: 10.02.2026

Thank you for shopping with tacticaldeltashop.com. We strive to ensure you are satisfied with your purchase. If you are not completely satisfied, we’re here to help.

1. Returns

You may return most unused and unopened items within 30 days of delivery for a refund or exchange, subject to the conditions below:

Items must be in their original packaging.
Products must be in new, unused, resalable condition.
Any tags, labels, or accessories must be included.
Proof of purchase (order number/receipt) is required.

Non-Returnable Items:
Certain products cannot be returned for safety and hygiene reasons, including but not limited to:

Apparel or gear worn or altered after delivery
Personalized or custom items
Gift cards
Clearance or final-sale items

2. How to Request a Return

To initiate a return:

Email us at [tdg01shop@gmail.com] with:
- Your name
- Order number
- Reason for return
- Photo of the item (if defective/damaged)
We will review your request and reply with return instructions.
Once approved, you will receive a Return Authorization (RA) and shipping guidance.

Important:
Return shipping costs are generally the responsibility of the customer, unless the return is due to a mistake on our part (e.g., wrong item shipped or defective product).

3. Refunds

Once your return is received and inspected:

We will notify you of receipt and inspection results.
If approved, a refund will be issued to your original payment method within 7–14 business days.
Shipping charges are non-refundable unless the return is due to our error.

4. Exchanges

If you need to exchange your item:

Contact us at [tdg01shop@gmail.com]
Exchanges are subject to availability
Additional charges may apply if the new item’s price is higher

5. Defective or Damaged Items

If your item is defective, broken, or damaged on arrival:

Contact us within 7 days of delivery
Include photos of the defect/damage
We will provide prepaid return instructions for defective/damaged products

We will replace the item or issue a refund, including return shipping costs when applicable.

6. Late or Missing Refunds

If you haven’t received your refund:

Check your bank or card statement.
Contact your payment provider — processing times vary.
Still no refund? Email us at [tdg01shop@gmail.com] with your order details.

7. International Returns

International customers are responsible for return shipping and customs/fees unless the return is due to our error. Refunds will be issued after delivery and inspection of the returned item.